Who We Are

We are engineers, troubleshooters, listeners, and educators - united by one purpose: to make tech support feel human again.

Whether you are a small business owner juggling devices, a remote worker struggling with setup, or a parent trying to stay connected in a digital-first world, we are here to help - not with jargon, but with clarity and care.

From smartphones to software, from Wi-Fi to scam prevention, we handle everything related to tech so you can get back to living, working, and building confidently.

Our Story

Tech247x was born from a simple but powerful observation:

Most people don’t need more technology, they need better support.

Our founder spent years helping family, neighbors, and clients who were frustrated, overwhelmed, or stuck. What began as one-on-one problem solving soon grew into a mission:

To build a support service that treats every tech issue as an opportunity to uplift someone’s day.

We have since helped thousands - easing stress, restoring confidence, and empowering users with knowledge they can carry forward.

Because at the core of every solved ticket isn’t just a device - it’s a person.

Techsupport

Our Core Values

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Customer-Centricity

We place our customers at the heart of everything we do. By understanding their unique challenges and goals, we deliver tailored, reliable solutions that not only meet but exceed expectations. Our commitment to their success drives every action we take.

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Integrity

We act with transparency, honesty, and a commitment to doing the right thing. Our clients and partners trust us to be ethical and responsible in every interaction, and we take this responsibility seriously.

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Excellence

We strive for excellence in everything—every task, every project, and every interaction. Through continuous improvement and unwavering attention to detail, we aim to set the highest standards in tech support.

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Collaboration

We believe that great things happen when people work together. By fostering a culture of open communication, teamwork, and mutual respect, we ensure that every challenge is met with innovative solutions and collective effort.

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Innovation

In a fast-changing digital world, staying ahead means embracing new ideas, technologies, and methods. We continuously seek innovative approaches to solve problems, improve efficiency, and deliver cutting-edge solutions that make a real impact.

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Social Responsibility

We are deeply committed to making a positive difference beyond the business world. 50% of our profits are reinvested in humanitarian initiatives that empower communities and improve lives. Our mission is not just to solve tech problems but to create lasting, meaningful change.

Techsupport

Our Mission

To build a world where technology is a source of ease and opportunity for all, enabling people to achieve more with less complexity.

Our Vision

We are committed to providing reliable, straightforward, and effective tech support, ensuring that technology works for you—easily, seamlessly, and without stress.

Why Choose Us

Expert Support at Your Convenience

No need to leave your home or office. Our team brings the solutions to you with remote tech support whenever you need it. Whether you are at home, in the office, or on the move, our team is always ready to assist you, ensuring that you never have to leave your space to receive expert help.

Affordable and Accessible Solutions

We believe that high-quality tech support should be accessible to everyone. Our pricing is designed to offer exceptional value while remaining affordable, making professional assistance available to individuals, small businesses, and professionals alike, without the burden of excessive costs.

Availability Around the Clock

Technology does not adhere to a 9-to-5 schedule, and neither do we. Our team is available around the clock to resolve your issues, no matter the time of day or night. Whether it is a weekend emergency or a late-night concern, we are here to ensure that your technology runs smoothly whenever you need assistance.

Tailored Solutions for Every Need

Every person and business has unique needs, and we pride ourselves on offering customized solutions that are specifically designed to address your individual challenges. Our team takes the time to understand your requirements and provides the most efficient and effective support tailored to your specific situation.

Comprehensive Cybersecurity Expertise

In today’s digital world, security is a top priority. We are proud to be supported by a team of cybersecurity experts who ensure that all our solutions are secure, reliable, and designed with your privacy in mind. From protecting sensitive data to safeguarding your devices, we take the necessary steps to ensure your safety online.

A Trusted Team You Can Count On

Our team is more than just a group of technology experts; we are your trusted partners in navigating the complexities of the digital world. With years of experience and a strong commitment to customer satisfaction, we are dedicated to providing you with the highest level of support, ensuring that technology serves you, rather than overwhelming you.

Meet Our Team

Aaron M. Griffin

Department Head

John Due

Department Head

Griffin DM

Department Head

Mary James

Project Manager

Mames Mary

UI/UX Designer

William K.

Software Engineer

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